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Below is a list of frequently asked question pertaining to Sports Medicine, etc.....

What information is requested when scheduling an appointment?
When scheduling an appointment, the following information is helpful:
• Are you a new or existing patient?
• How long have you had this problem?
• Are you being referred by another doctor, or have you seen another doctor regarding your condition?
• If so, what was the diagnosis?
• Do you have xrays or any other diagnostic testing results?
• Was this related to a car accident or work-related incident?
• Insurance information (e.g. referral, pre-authorization, etc.)

Do you only treat athletes at the Sports Medicine clinics?

• Our clinic is Sports Medicine oriented, but we do not only treat athletes. We treat individuals with orthopedic injuries who have injured themselves at work, at home and at play. Our services are not just for athletes.

• Furthermore, we believe that there is a little bit of athlete in everyone.


What should be brought to the first appointment?

• X-rays, MRI’s or results from any diagnostic testing that you may have
• Insurance card and information
• Records from any other treating doctors if available
• Completed paperwork (forms) that can be printed from our website forms page
• Insurance referral and valid insurance card
• Comfortable attire


What if I forget or am unable to get an authorization in time for the Appointment? (for patients with Managed Care Insurance only)

• Not having an authorization at the time of the appointment impacts our ability to provide quality care, especially if you need further diagnostic testing and/or surgery.

• It is ultimately your responsibility for making sure that an authorization is obtained before your visit and for subsequent visits.

• If you come to our office without the appropriate authorization you will have the option of rescheduling your appointment and or paying for the visit up front.

 


VCU Health System | SportsMED | Patient Services |FAQs
last updated: July 23, 2001
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VCU SportsMED
1300 W. Broad Street
Suite 113

Richmond, VA 23284
804.828.0713
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