Research Projects


Each research strand contains between two and five research investigations. The content of each strand is summarized below.


Service Delivery Strategies contains five investigations that focus on the development and evaluation of service delivery strategies and interventions that will enhance the capacity of supported employment programs to meet the employment needs of those who could benefit from these services.

Unserved and Underserved Populations contains three investigations that determine effective methods through which to augment existing resources in order to increase the number and diversity of individuals with severe disabilities in supported employment programs.

Self-Determination and Consumer Satisfaction identifies additional strategies and interventions that will enhance the ability of local programs to effectively meet the needs of individual consumers.

Longitudinal Tracking/National Research Database addresses the need to develop and maintain a national database on supported employment, as well as to develop strategies to track individuals in supported employment programs longitudinally. The strand focuses on the National Survey of Supported Employment Implementation as a mechanism for measuring the success of the federal/state vocational rehabilitation program.

Extended Services is an attempt to develop and evaluate strategies to leverage VR funds to attract additional resources from other sources for long-term support.

Costs and Benefits examines operational costs and consumer benefits of supported employment in relation to other rehabilitation services through three large studies. Working with a network of local programs, the first study examines the cost of providing employment services to individuals with disabilities through different rehabilitation programs. The final study examines the effect of consumer characteristics and service delivery models on costs and benefits.

Assessing Effectiveness studies are looking at the assessment of the effectiveness of supported employment programs, as well as involving individuals with severe disabilities and their families in evaluating supported employment outcomes. The first study involves consumers and service providers from around the country in a process of identifying the emerging quality indicators of time-limited and extended services of supported employment. The second study applies these indicators in a study of consumer monitoring and evaluation of supported employment programs.


Assistance Available to Education Agencies


School-Based Supported Employment: Maximizing Community and Workplace Supports

The RRTC is assisting local education agencies throughout the nation in adopting, implementing, and evaluating a proven service delivery model designed to provide supported employment job placements and support services to adolescents with significant disabilities. The focus of the activities of the three year project, funded by the United States Department of Education, Office of Special Education Programs, includes developing individualized technical assistance plans for each locality and providing various training and technical assistance activities to address the needs identified in site's technical assistance plans.

Supported employment assists persons with severe disabilities in becoming successfully employed at competitive jobs in the community. It is characterized by individualized support on and off the jobsite, initial and ongoing employment services, and assistance from a skilled employment specialist. The employment specialist typically provides support by: identifying individuals' skills and interests (consumer assessment), finding an individual a job (job development), making the necessary pre-employment arrangements (job placement), teaching the individual to perform the job (job site training), and providing needed assistance for as long as the individual is employed (ongoing follow-along services). Supported employment has become widely recognized as the most effective approach for achieving meaningful employment for individuals with a variety of disability labels.

The supported employment model which is being replicated within each school system has been extensively validated at the VCU-RRTC and in other communities throughout the nation. The model builds on earlier supported employment approaches and emphasizes (1) student control in the choice of their careers as well as the amount and type of support they wish to receive, and (2) maximum use of employer, coworker, community, and family (i.e. "natural") supports. The model is consistent with national efforts to enhance the self-determination and increase the participation of youth with disabilities in the transition planning process.

To facilitate the replication and implementation of the model, individualized technical assistance plans are developed for each participating site. In each community, an implementation team comprised of appropriate individuals and organizations guides the overall implementation and evaluation of the project. When the replication site is located in a state which is a recipient of a transition systems change grant, project staff and the replication site implementation team work collaboratively with individuals involved with the systems change project in developing the technical assistance plan. The use of local implementation teams, coupled with the development of written, individualized technical assistance plans, guarantees that each site will receive the amount and type of technical assistance and support necessary to address the unique needs of their specific community.

The project has designed and delivered a variety of training, technical assistance, and support activities, customized to meet the specific needs of each participating community. Each site receives on-site training and technical assistance in both the planning and implementation of the model. The types of training and technical assistance offered by the project are briefly describe below.

On-Site Replication Workshops

The focal point of all replication activities will be intensive on-site relocation workshops. If deemed appropriate by the Local Implementation Team, each site will receive a two day replication workshop on specific topics identified by the Implementation Team (e.g. communication with employers, involving community members in the employment process, etc.) will be provided to each site four to six months after the initiation of replication activities. All members of the Local Implementation Team and all relevant school personnel, community representatives, and family members will be invited to participate in the replication workshop.

On-Site Technical Assistance

Customized on-site technical assistance delivered by project staff will enable each site to receive the individualized support and assistance they will need. A minimum of one day of on-site technical assistance will accompany each replication workshop, to insure that the information provided to the Implementation Team specifically addresses local issues and needs.

Formal Replication Manual

The Natural Support Transition Project at VCU has developed a formal replication manual, targeted to local communities interested in replicating the school-based supported employment model. The manual is unique in that it is simultaneously designed for students and families, as well as professionals such as employment specialists, special education teachers, and other community members. The replication manual will form the basis of the training provided during the on-site replication workshops. The guide will provide a compilation of information in a "how to" format on utilizing community and workplace supports in supported employment by:

  1. determining individual needs and preferences,
  2. brainstorming potential options,
  3. assessing job and community supports,
  4. identifying individual choices,
  5. developing strategies for accessing supports,
  6. evaluating support effectiveness, and
  7. arranging for on-going monitoring.

Resource Materials

One of the major functions of the RRTC is to serve as a national clearinghouse for supported employment information and resources. To this end, the Center has developed over 70 supported employment training topics and compiled resources on a wide variety of subjects. The types of resources provided to each outreach sites will be determined by the needs identified in the technical assistance plan. Examples of resource packets presently available included self-advocacy training materials, natural supports, business linkages, and staff development.

Satellite Teleconferencing

The information provided through on-site replication workshops and technical assistance will be supplemented by satellite teleconferences. Each participating outreach site will have access (at no charge to the project or the local community) to a minimum of three telecasts per year focusing on various aspects of supported employment implementation through the Supported Employment Telecourse Network (SET NET) at VCU. Topics identified for 1995 and 1996 of immediate relevance to outreach sites include the use of natural supports, person centered planning in supported employment, student driven services and creative approaches to long-term support.

Computer Assisted Self-Instruction

Replication sites will be provided the opportunity to utilize the computer assisted learning tools developed by the ESCAT project at the RRTC. ESCAT is a project funded by the Rehabilitation Services Administration to design, develop and disseminate multi-media computer assisted training products which enhance employment opportunities for persons with disabilities. Products are highly interactive and incorporate video, animation, sound, and text. Modules immediately available to the replication sites include Career Planning, Directing Your Own Career, and Job Development.

Conference Calls

Project staff will provide on-going support and communication with all projects sites through telephone conference calls. These contacts will enable staff to continually update outreach sites on ideas and available resources. It also provides an opportunity to discuss any problems they may be encountering and to identify any additional support needs.

Expert Consultants

The project will also have a limited capability to utilize national transition and supported employment experts to assist in providing on-site consultation. The consulting experts will respond to specific consultation requests, based on needs identified in the Technical Assistance Plans.

Follow-Along Support

While the bulk of technical assistance and support activities will be delivered during the one year relocation period, substantial efforts will be made to address the on-going technical assistance needs of all participating replication sites throughout the course of the project. Staff will be available by phone to take requests for information, discuss implementation issues and share up-to-date information.

It is anticipated that an outcome of the training and technical assistance provided by the VCU-RRTC, each participating school system will have assigned staff within the school who will be responsible for coordinating and implementing the school-based supported employment model. The employment specialist(s) will work in conjunction with the student, his or her family, teacher, rehabilitation counselor, case manager, and any other key persons in the student's life to promote the successful transition from school to the post-school work and community environments of his or her choice.

For additional information contact Darlene Unger, M.Ed. phone (804)828-1852; e-mail dunger@atlas.vcu.edu

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