ALERT: Fraudulent Activity on P-Cards

1/14/09: In the past week there has been a significant increase in fraudulent activity on p-cards. If you receive a call or email from GE's Fraud Detection team, please respond immediately. Call GE at the number on the back of your card 1 800-881-6439 and select option 2 to speak to a representative. Cardholders will need to document the fraudulent activity (i.e. merchant, location, amount and post date) on an affidavit sent by GE. Please be sure to record this information when you are discussing the activity on your card with GE or VCU's Program Administration Team. In order to receive credit, you must promptly complete and return the affidavit sent by GE.

In addition, fraudulent activity should be reported to VCU's Program Administration Team immediately. Please call Thelma Stockton at 8-4232 or David Zoll at 6-2886. The Program Administration Team is strongly encouraging all cardholders to monitor their transactions by accessing Netserviceaccess.com. Any discrepancies should be reported immediately to GE and VCU's Program Administration Team.

Please remember that neither GE or VCU's Program Administration Team will ever ask for your full account number.