FAQs
I keyed my purchase order online and did my receiving report. Why hasn’t my invoice been paid?
Most likely for non-receipt of invoice. Sometimes a department will receive the original invoice, thinking the vendor mailed a copy to Accounts Payable and the department’s copy was the only copy sent to the University. If you receive the original invoice, please see instructions on department-received invoices.
Why hasn’t my “Pre-pay” been paid?
Departments should forward a copy of the purchase order with the necessary documentation clearly indicating “PREPAY” as well as what is being ordered and must be subsequently mailed to the vendor. Make sure the Remit To address is on the vendor documentation.
When will the payment be sent to the vendor?
Provided that you have completed the receiving in Banner, the payment will be processed by our financial institution, Wells Fargo, within 24 hours of the due date indicated in FOIDOCH.
Why does the invoice number in Banner have an “R” in the status field?
The “R” indicates that the receiver has not been completed in Banner. For receiving instructions, click here.
Where can I find the vendor’s check number?
The check number can be viewed by departments on FOIDOCH by entering the document number or the purchase order number or on FAIVNDH by entering the vendor’s V# and then searching for the invoice in question.