VCU Student Services Centers

FAQ: Questions about your personal information

How do I change my address?

A student may come to the Student Services Center, fax us or write to our mailing address. This information can not be taken over the telephone or by e-mail.

How do I specify a billing address that is different from my permanent address?

You may specify a different billing address by contacting Student Accounting. You can come to the office, fax or write. This information cannot be taken over the telephone or by e-mail.

What is a "hold"?

A hold is a block that prevents you from either registering for classes, accessing your student records, or both. You may view your holds on-line.

How do I have a hold removed?

You must contact the department that placed the hold and make arrangements to have it removed. Only the department that places the hold has access to remove it.

How can I change my PIN?

You can change your PIN by going to the Student Services Center on your campus and presenting your photo ID or on-line. The PIN you select will be used for access to the on-line registration site.

What if I do not remember my PIN?

Go to the Student Services Center on your campus and present your photo ID to reset it.

If I do not want anyone to get information about me, what do I do?

Under the Buckley Amendment, a student can request that the Office of Records and Registration have a restriction flag put on their records. This should be made no later than fourteen days after the beginning of the semester. All that is needed is a written request with the student's name and Social Security Number. The student either can come to Founders Hall or mail the request to Records and Registration.

 

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Virginia Commonwealth University | Division of Student Affairs and Enrollment Services
Enrollment Services | Records and Registration
Student Services Centers | rar@vcu.edu