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Frequently Asked Questions

How do you select an area for review?
Why might I request an audit?
Why was my area selected for an internal audit?
How long does an audit take?
What can we do to facilitate the audit process?
What should I expect when my area is scheduled for an audit?
What is the reporting process?
How do we respond?
How often is my department reviewed?

How do you select an area for review?
Audit and Management Services (AMS) performs an annual risk assessment to ensure that key audit areas at the University and Health System are examined on a frequent basis. Risk assessment scores for potential audit areas are updated at the conclusion of audits or when we become aware of significant changes. In addition to selected audit areas, the plan also includes time for special projects. Such projects may be the request of management or may be performed as a result of suspected fraud, waste, or abuse.

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Why might I request an audit?

An audit is an opportunity to receive an independent appraisal of the effectiveness and efficiency of your area's activities. If you have recently assumed new or additional supervisory responsibilities, an audit review can evaluate procedures to assess whether internal controls in that unit are adequate. Also, it can be a periodic “checkup” to review your area’s activities and can help to ensure that your procedures continue to comply with University policy.

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Why was my area selected for an internal audit?

Annually AMS performs a risk assessment based on several factors as well as input from senior University and Health System management. Consideration is also given to whether the area has been audited before, how long it has been since its previous audit, and whether past audit recommendations warrant a follow-up audit. Due to external factors, some operations receive an annual internal audit. Other operations may be audited less than every five years. After these factors are considered, the audit plan is submitted to the President for his review and subsequently to the Audit Committees of the Board of Visitors and the Board of Directors for their review and approval. The plan remains subject to change depending on the urgency of issues that may arise during the year. Items removed from the initial plan will receive priority when developing the audit plan for the next year.

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How long does an audit take?

An audit can last from several days to several months. The amount of time needed varies depending on the scope and purpose of the audit. The average audit takes 8-10 weeks to conduct.

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What can we do to facilitate the audit process?

First, document and maintain policies and procedures in easily accessible manuals. Include all current organizational charts, detailed position descriptions, and duty lists. Second, develop an understanding of internal control structures: know when, why, and how to separate duties; how to cross check to ensure the accuracy of records; how to keep control accounts and reconcile data; and how to control automated systems for data processing. Third, maintain “audit trails” – the documents or evidence accompanying and supporting references to transactions or actions authorized by management. Examples of adequate audit trails are:
· requiring signature approvals;
· developing efficient forms or, increasingly, computerized processes, to document important, routine decisions; and
· maintaining memoranda documenting important, and unusual decisions.
In addition, conduct and document your own quality control reviews, including action taken to address problems. Finally, be honest and open; understand that AMS is there to assist you. Participate in the planning process and discussions. Identify key personnel. Share information to assist auditors in performing an efficient review thereby minimizing disruptions in operations. Voice your opinions regarding areas of weakness, issues of concern, or suggestions for improvement.

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What should I expect when my area is scheduled for an audit?

AMS will contact you to schedule an entrance conference to discuss the scope of the review and the logistics of conducting the audit. During this time you should take the opportunity to discuss any concerns or questions you may have about the audit. Following the entrance meeting, the auditor will formulate the audit plan and begin test work. This is for the auditor to gain an understanding of the area under review, assess the internal control structure, and verify compliance with policies and procedures. After the test work is complete, the auditor then drafts a report of the business issues and sends it to the manager of the area. An exit conference is then scheduled with the client to discuss the report. After management responds to the recommendations made, the draft is sent to the Vice President for review and comments. Then a final copy is sent to the President and the Board of Visitors Audit Committee or Board of Directors Audit and Compliance Committee.

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What is the reporting process?

Audit reports are distributed only to those people who need to know. Before the exit meeting, a draft report is written. The draft report is then sent to the manager responsible for the area audited and direct supervisor. The manager is then given sufficient time to develop a written response to each observation in the draft report. The responses address the actions that will be taken in response to the observations and recommendations and the estimated implementation date of these actions. At this stage the draft report is still subject to editing or clarification as necessary. After management’s responses have been inserted into the report, the next draft report goes to the appropriate Vice President and a copy to the manager. The Vice President is then given sufficient time to review the recommendations. A final copy is then sent to the President. Finally, the audit report will be presented to the next Board of Visitors Audit Committee or Board of Directors Audit and Compliance Committee meeting.

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How do we respond?

The manager has seven days following the exit conference to send AMS a written response to each recommendation noted in the report. The response should also include a target date specifying when the action will be implemented.

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How often is my department reviewed?

The frequency of review depends on the results of the risk analysis performed and the corresponding priority ranking for each auditable unit. Based on the audit resources available, the annual audit schedule is defined and reviewed by management. The audit plan is then submitted to and reviewed by the Board of Visitors Audit Committee or the Board of Directors Audit and Compliance Committee.

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Department of Assurance Services